We ship during regular business hours Monday through Friday. Orders placed between Friday afternoon and Monday morning prior to 9 am will be processed before the end of the business day on Monday. Most items will be shipped within 48 hours after processing, but we reserve the right to take up to five business days to process shipping. We use UPS and depending on the size and weight of the item extra charges will apply for shipments to Alaska, Hawaii and Puerto Rico.
- All parts are sold “AS IS,” with no warranty.
- All sales are final and we do not offer any refunds, and there are absolutely no returns on electrical parts. This applies to all new and used parts and accessories.
- We assure you that we have done our best to describe our products, however, if an item arrives to you not as described, the item may be returned unused and in the original packaging within seven days and we will gladly exchange it or provide you with store credit.
- We accept Visa, MasterCard, and American Express credit cards.
- Out of state orders WILL NOT be charged sales tax.
- In-state orders WILL be charged the current San Francisco sales tax rate (9.5%).
- Sorry, we cannot ship to P.O. Boxes.
- If you require special, expedited, or otherwise "express" shipping that is not described herein, please call us at (415)552-7729 or send an email to
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We will never share your information with anyone.
Your payment and personal information is always safe. Out Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.